After over 20 years working as a secretary and then PA, Heather pioneered the training of Office Professionals when she established Baker Thompson Associates in 2000. She now enables PAs, EAs and administrators of all levels around the world to achieve their potential for their career development and the success of their organisation.

Her training is informal and relaxed and is aimed at building delegates’ confidence and appreciation of their value, as well as enhancing their skills. Courses are endorsed by the Institute of Administrative Management and CPD Certified, whether face to face or online.

Over 30 years of world class leadership experience within a unique and diverse range of highly intensive, Top Tier Strategic/Operational Management Positions. Paul has a unique track record in delivering immediate and long term success for the organisations that he has worked with.

Specialties: High Intensity, short lead, flexible operational leadership; 5 star hotel service and delivery; World class People Development strategy and delivery; Culinary Arts excellence (World Championship winner 1995); first rate financial control of resourcing & payroll and a consistent track record in creating new and increased sales and retail opportunities across the organisation.

Gavin is the former business development partner for Express Solicitors for 9 years. He looked over the marketing, PR, advertising, and online media for the firm. Express Solicitors are a nationwide firm dealing with personal injury, accident claims along with medical and clinical negligence claims.

Gavin is now the managing director at Wigwam Property Investments Ltd. This is a professional landlord and handyman services.

Paul is the co-founder and director of Business Connect Magazine. He runs the day-to-day sales and marketing of the independent publication that was set up in 2013. Business Connect Magazine creates awareness for people in business and specialise in increasing business credibility. Their hard copy magazine goes out to over 15,000 subscribers across the UK.

Paul is also a Forever Manchester Charity Ambassador and a brand ambassador for Jeffreys Tonic.

Executive and Leadership Coach – “The Mentors Mentor”. Director at Moderado. Facilitator for the Global Entrepreneurship Network. 
Notable Awards; Mentor of the Year, Highly commended mentor of the year, National Leadership and Management Advisor of the year, Best Global Mentor, National Mentoring Programme finalist for the Growth Company, Business Growth Hub. 

TEDx Speaker and curator

Appeared on BBC News, Radio Manchester, That’s Manchester TV•

Podcasts: Host – Skills for Growth & Talking Cod. Guest – Men Who Talk, The Process, Koffee with Khan, Moments of Clarity (Florida)